Service Plan, 2003/04-2005/06Microform - 2003
This plan document begins with an overview of the role of the Office of the Ombudsman and the strategic context in which it operates. It then presents the Ombudsman's vision, mission, & values, and sets out the Office's objectives, strategies, performance measures, & targets under four goals: thorough & impartial investigations, high quality service, high morale in the workplace, and education & public awareness. The final sections outline the consistency between the Office's & government's plans, the Office's budgetary resources, key features & service consequences of anticipated reductions in the budget, and an information resource & human resource management plan.
Publisher: Victoria : the Office, 2003
Description: 28 p
Branch Call Number: MF BC-DOC 103-03292